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Upcoming Appointments
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Waitlist Appointment
Sign up for Waitlist Appointment here
Upload Documents
Upload documents for your upcoming appointment here.
IMPORTANT UPDATE: We will open for the cooling assistance on May 1st at 8:30 AM for the general public. Please check back at that time. Thank you.
Confirmation Numbers: If you successfully book an appointment online or by phone, you will receive a confirmation number. Keep this number.
If you do not receive a valid confirmation number, your appointment was not scheduled, and we will not be able to see you.
Once the appointments are booked full for all counties, a waitlist will open in the event we receive additional funding.
Please note: Adding yourself to the waitlist does not guarantee an appointment.
FLOYD COUNTY:
Please note, there are TWO locations for Floyd county. Please be mindful of your appointment location, date, and time.
When can I request an appointment for Cooling Assistance?
Seniors (all adults in the household must be 65+) and medically home bound households: Starting April 1st, 2025 at 8:30 am.
Medically home bound households (documentation required): Please do not book online, please call 770-773-7730, and dial x300.
All others (general public): If funding is available, starting May 1st, 2026 at 8:30 am. The general public (all households age 64 and under) MUST wait until May 1st, 2026 to begin requesting their appointments. General public households that request an appointment prior to May 1st, 2026, no matter the appointment date, will be automatically canceled by the system.
What do I bring to my appointment?
Failure to provide all required documentation will result in delay or denial of your assistance. We require all of the following documents:
- Valid, non-expired government-issued photo ID (driver's license, permanent resident card, passport, etc.) for the applicant and authorized representative (if applicable)
- Social Security cards for ALL household members
- Proof of income for the 30-days prior to the appointment date for all household members. Adults (18+) not working or receiving income MUST be present at the time of the appointment, including students
- Current Electric bill (dated 30 days from your appointment date showing the full name, full address, account number, and amount due)
- Current heating bill (dated 30 days from your appointment date showing the full name, full address, account number, and amount due), if you do not heat your home with electricity
You must have all documents printed and available upon arrival at your appointment. Failure to have documents at your appointment may result in your appointment not being completed and your application for assistance being denied.
Information
Community Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.
Counties Served: Bartow, Cobb, Douglas, Floyd, Gordon, Haralson, Paulding, and Polk
Additional Notes
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email.
Appointments can be changed or canceled at any time on this website. Please note, if you cancel your appointment there may not be another available appointment. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 770-817-4666 and following the instructions.
